Privacy Policy

J P Lahr & Sons Roofing Service Inc ("we," "our," or "us") is committed to protecting the privacy and security of the personal information we collect from our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services, whether through our website, phone calls, or in-person consultations for roofing services.

Who We Are

J P Lahr & Sons Roofing Service Inc is a specialized roofing contractor based in Indianapolis, Indiana. We focus on flat and low-slope roofing systems for both residential and commercial properties, offering services including roof repairs, replacements, and maintenance, particularly for built-up, modified bitumen, and EPDM roofing systems. We also handle residential shingle repairs.

Our address is: 2951 E 56th St, Indianapolis, IN 46220

Information We Collect

We collect various types of information to provide and improve our roofing services to you. This may include:

• Information You Provide Directly to Us: When you request a quote, schedule a service, fill out a contact form on our online platform, or communicate with us via phone, we may collect personal details such as your name, property address, email address, phone number, and details about your roofing project (e.g., type of roof, nature of repair/replacement needed).
• Information Collected Automatically: When you visit our website, we may automatically collect certain information about your device and browsing activity. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us understand how our site is used and improve its functionality.
• Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and support our marketing efforts. You can control the use of cookies through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our roofing services, including scheduling appointments, preparing estimates, and performing repairs, replacements, or maintenance.
• To communicate with you, respond to your inquiries, and provide customer support.
• To process transactions and send you related information, including confirmations and invoices.
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect our legitimate business interests.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, analytics, or CRM software. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

• Access and Correction: You may request access to the personal information we hold about you and request corrections to any inaccuracies.
• Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
• Opt-Out of Communications: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications. Please note that we may still send you non-promotional messages related to your service requests or business relationship with us.
• Cookie Preferences: Most web browsers are set to accept cookies by default. You can usually adjust your browser settings to remove or reject cookies. Please note that removing or rejecting cookies may affect the functionality of our website.

To exercise any of these rights, please contact us using the physical address provided below.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: